Executive Sales & Retail Leader Speaker Coach Facilitator

Phalynn Powers

Executive Leader. Speaker. Builder of People and Possibility.

Phalynn Powers is an award-winning sales and retail executive known for transforming markets, developing high-performing teams, and making complex ideas practical. From startups to Fortune 500 companies, she has spent more than 25 years helping people and organizations navigate growth, change, and what comes next.

Known for her refreshing, transparent communication style, Phalynn brings strategic thinking, practical problem-solving, genuine care for people, and a sense of fun to every room she enters.

Based in Atlanta Available nationwide and virtually

Phalynn Powers, executive sales and retail leader, speaker, and facilitator based in Atlanta

25+ Years of Leadership

Startup to Fortune 500 Experience

Three-Time T-Mobile Winner’s Circle Recipient

Two-Time President’s Club Winner

A Career Built on Growth, Change, and People

Phalynn Powers is an award-winning executive sales and retail leader, strategist, coach, facilitator, and emerging speaker with more than 25 years of experience building businesses, transforming markets, and developing high-performing teams.

Her technology-driven career has taken her from helping open a retail store in Norway during the Olympics to launching products, markets, sales channels, and leadership programs across the United States and Puerto Rico. She has built her career in both startup and Fortune 500 environments, bringing the resourcefulness needed to create something new and the discipline required to lead at scale.

Phalynn currently leads multi-market teams at T-Mobile across Georgia, Tennessee, and Alabama. Her work spans sales leadership, retail real estate strategy, dealer relationship management, market development, strategic accounts, and hands-on people leadership. She is a three-time T-Mobile Winner’s Circle recipient and a two-time President’s Club winner from her earlier career with SkyTel and WorldCom.

Born on the East Coast, raised in the Midwest, and now an adopted Southerner, Phalynn has developed a rare ability to navigate different regions, cultures, and business environments while connecting authentically with people wherever she leads.

Known for her refreshing transparency, Phalynn combines strategic thinking with practical problem-solving and genuine care for people. She has a talent for breaking down complex challenges, painting a clear and compelling vision, and helping every stakeholder understand their role in the bigger picture. Her ability to align people around a shared direction strengthens execution, builds ownership, and accelerates progress.

As an AI generalist, Phalynn helps leaders and teams make emerging technology feel practical and approachable. She focuses on using AI to simplify work, improve effectiveness, and create more time for the human side of business—developing people, strengthening relationships, and driving growth.

A former Division I collegiate swimmer, Phalynn brings discipline, resilience, curiosity, fun, and forward momentum to every audience, business, and leader she supports.

“Empower others to envision limitless possibilities.”

From Startup to Fortune 500

Phalynn stayed, grew, and led through every stage.

Phalynn was a founding team member at two startups, SkyTel and MetroPCS, when both were still ideas being built by teams willing to figure things out as they went. Both companies grew and ultimately became part of Fortune 500 organizations—SkyTel through WorldCom and MetroPCS through T-Mobile.

At SkyTel and WorldCom, Phalynn advanced into two different Director of Marketing roles. At T-Mobile, she began as an Account Manager with national scope, became a top national performer for four years, and grew into senior multi-market leadership.

Most leaders are strongest in one setting. Phalynn thrives in both: the speed, curiosity, and resourcefulness of a startup and the structure, accountability, and scale of a global corporation.

Career & Results

Business challenges. Practical execution. Measurable progress.

Executive Sales & Channel Leadership

Phalynn’s experience includes strategic account management, multi-market sales leadership, dealer and partner management, new-channel development, retail growth, and market turnarounds. She connects owners, field teams, and internal stakeholders around clear priorities that strengthen execution and improve results.

Market Transformation

When Phalynn assumed responsibility for an underperforming market, she established clear expectations, explained the purpose behind them, and created a consistent rhythm of accountability and coaching. Through action plans, field observation, business reviews, and shared team ownership, she helped renew engagement and improve performance.

Operational Excellence

Phalynn brings structure to fast-moving environments. She identifies what works, documents repeatable practices, strengthens infrastructure, and helps teams develop the muscle memory required to move quickly without sacrificing quality or accountability.

People & Leadership Development

Phalynn creates and facilitates training in sales conversion, account reviews, role-playing, leadership accountability, grassroots marketing, and off-site selling. Her approach combines practical instruction, direct feedback, field observation, and opportunities for people to strengthen their judgment and confidence.

Strategic Accounts & Partnerships

Phalynn has led complex partner relationships involving business owners, field organizations, cross-functional teams, and senior stakeholders. She is known for bringing people together, surfacing the real obstacle, and creating a path forward that people understand and can execute.

Practical AI Adoption

As an AI generalist, Phalynn uses emerging technology to simplify complex information, streamline reporting, strengthen presentations, and improve everyday workflows. She helps people move past intimidation and understand how AI can create more time for strategic thinking, field engagement, relationships, and people development.

Selected Career Highlights

Phalynn Powers receiving recognition at the T-Mobile Winner’s Circle 2021 event
T-Mobile Winner’s Circle 2021
  • Advanced into two Director of Marketing roles during her career with SkyTel and WorldCom.
  • Became T-Mobile’s number-one National Account Manager and remained a top national performer for four years.
  • Led multi-market sales and retail organizations across Georgia, Tennessee, Alabama, Louisiana, Mississippi, and Puerto Rico.
  • Helped lead Metro by T-Mobile in New Orleans from number three to number one in the market in under one year.
  • Designed and executed a nationwide airport-marketing initiative that funded its own marketing costs and grew into a standalone sales channel.
  • Created, produced, and fulfilled rebate programs for three national retail chains across more than 2,500 stores.
  • Launched wireless products and programs through national retailers including Office Depot, Fry’s, Staples, and CompUSA.
  • Helped launch 3G in the Atlanta market before any competitor had introduced it locally.
  • Three-time T-Mobile Winner’s Circle recipient, recognized among the company’s top performers.
  • Two-time WorldCom/SkyTel President’s Club winner.

More Ways Phalynn Connects

Beyond her executive leadership, Phalynn brings people together through speaking, facilitation, and personalized wedding ceremonies.

Speaking & Facilitation

Conversations That Move People Forward

Phalynn brings transparency, practical experience, and a sense of fun to conversations about leading through change, developing people, and discovering what comes next.

Explore Speaking

Wedding Officiant

Just Say I Do — by Phalynn

Warm, modern, personalized ceremonies created around the couple, their story, and the way they want to say “I do.”

Explore Wedding Ceremonies

Free Support for Women

Reignite

Coach. Interview-Prep Partner. Chief Cheerleader.

Through Reignite, Phalynn offers free one-on-one support for women navigating interviews, promotions, career changes, workforce reentry, or the question of what comes next.

This is not a sales funnel or an introduction to something you will later be asked to purchase. It is Phalynn paying forward the guidance, confidence, and honest perspective that can help a woman recognize her strengths and communicate what she brings to the table.

Interview preparation is at the heart of Reignite—but sometimes the first step is simply having someone help you see the possibilities again.

Explore Free Reignite Support

How I Lead

Clear expectations. Shared ownership. Repeatable success.

Phalynn Powers with colleagues during a team gathering
Phalynn with her team.

Explain the Purpose

People need to understand both what is expected and why it matters. Phalynn connects everyday actions to the larger goal so people can make better decisions and take ownership of the outcome.

Model Accountability

Phalynn leads direct conversations about performance and demonstrates how to address challenges while preserving productive working relationships.

Develop Capability

Through coaching, field observation, practical training, and meaningful feedback, Phalynn helps people strengthen their judgment, confidence, and ability to lead.

Make Improvement Repeatable

Document what works. Fine-tune what does not. Celebrate success, share what was learned, and build the systems needed to do it again.

What People Say About Phalynn

Across peer, leadership, and cross-functional recognition, the same themes appear consistently: leadership, collaboration, operational excellence, people development, and unwavering support.

Because of your guidance, I’m not just more productive, I’m more confident.
Team Member
Great leaders are measured by the growth of the people around them. By that measure, you’ve set a high bar.
Team Member
Your support through all the changes we’ve navigated has been invaluable.
Cross-Functional Partner
Your efforts have made such a big difference in our processes, and our team is all the better for it.
Business Partner

Beyond the Résumé

Phalynn’s leadership style is shaped by curiosity, resilience, and a genuine interest in what makes people thrive.

She is a former NCAA Division I collegiate swimmer, an espresso enthusiast, an adventure seeker, and the proud mother of two adult sons. She enjoys traveling, swimming, hiking, biking, cooking, exploring new ideas, and finding the next experience worth saying yes to.

Born on the East Coast, raised in the Midwest, and now based in the Atlanta area, she brings a broad perspective, natural adaptability, and an ability to connect with people across regions, backgrounds, and stages of life.

Education & Professional Development

Education

  • Master of Business Administration, University of Arizona Global Campus — In Progress
  • Bachelor of Science in Merchandising and Design, Minor in Business Administration — Eastern Illinois University

Professional Development

  • T-Mobile L.E.A.D. Market Leadership Program — Graduate
  • Columbia Business School Executive Education via ExecOnline — Implementing Winning Strategies
  • Outskill AI Three-Day Bootcamp — Graduate
  • Sandler Sales Training — Bootcamp
  • Situational Leadership I & II
  • Manager Mastery I & II
  • Toastmasters International — Competent Communicator
Phalynn Powers smiling in a green blazer and pink blouse

Bring Phalynn Into the Conversation

For speaking engagements, leadership events, executive opportunities, board or advisory conversations, panels, workshops, and facilitated discussions, connect with Phalynn.

She is based in Atlanta and available nationwide and virtually.

Send Phalynn a Message

Have an opportunity, event, or idea in mind? Send a note and share a few details.

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